Returns & Exchanges

• What are your return and refund policies?

Kindly refer to our Return & Refund Policy.

• What is your exchange policy?

We do not offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return Policy. You have the option to repurchase the item(s) in your desired size and/or color.

• Can I still return an item if it's been washed?

Kindly noted that items must be in new, unused, unwashed, undamaged condition, and have original tags attached, returned in their original packaging to ensure your return arrives safe and sound.
Items must be free of stains, makeup, deodorant, or wear.

• Can I return products I purchased through Amazon?

At this time, we only accept returns for products purchased on our website or at our retail location. Products purchased through Amazon must be returned through that site and will be subject to their return policy guidelines.

• Are shipping fees covered for returns?

If the return is caused by the consumer (dislike or wrong purchase), consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason. You must email us with pictures of the “damaged/wrong item” after submitting online return request. Once we confirmed the problems, we will process the refund.